At Ghar Saaj, we understand the excitement of receiving a package! Here is how we get our handcrafted love to your doorstep:

• Processing Time: Since our items are handcrafted, please allow 2-3 business days for us to prepare your order. Customized items may take an additional 2 days.
• Shipping Duration: Standard shipping takes 5-7 business days depending on your location in India.
• Free Shipping: We offer free shipping on all orders above ₹999. A flat rate of ₹50 applies to orders below this amount.

We want you to love your purchase. However, due to the artisanal nature of our products:

Damaged Items:

If you receive a damaged product, please record an unboxing video and email it to us at hello@gharsaaj.com within 24 hours of delivery. We will dispatch a replacement immediately at no extra cost.

Your privacy is as important to us as your home decor.

We only collect information necessary to process your order (Name, Address, Phone Number). We do not sell your data to third parties. We use secure payment gateways to ensure your financial data is never stored on our servers.